After Hours Information
Our office is open from 9 am to 5 pm, Monday through Friday, except federal holidays. Please complete the form below or give us a call and we will get back with you as soon as we reopen.
If you have an emergency that requires attention before our office reopens, then please note the following:
- If your emergency relates to a GuideOne Insurance policy then please contact their customer service department at 800.688.3714. The GuideOne Customer Service Representative can help you with payments, claims and many policy changes.
- If your emergency relates to a policy other than GuideOne (or if you are not sure), then please call Kenston Powell at 904.505.1417. If your call is not answered right away, please leave a brief message describing your need. Your call will be returned as soon as possible.
- To report a claim, please go to https://www.damasca.com/customer-service/submit-a-claim/